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Your computer connects with a public-access site and get
gibberish on your screen. If you are using parameters of 8-1-N, try
7-1-e (or vice-versa). If that doesn't work, try another modem speed.
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You have your computer dial a public-access site, but nothing
happens. Check the phone number you typed in. If correct, turn on your
modem's speaker (on Hayes-compatible modems, you can usually do this by
typing ATM1 in your communications software's "terminal mode"). If the
phone just rings and rings, the public-access site could be down for
maintenance or due to a crash or some other problem. If you get a
"connect" message, but nothing else, try hitting enter or escape a
couple of times.
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You try to log in, but after you type your password, nothing
happens, or you get a "timed out" message followed by a disconnect.
Re-dial the number and try it again.
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Always remember, if you have a problem that just doesn't go away,
ask! Ask your system administrator, ask a friend, but ask. Somebody will
know what to do.